NatureScot Research Report 1077 - Planning for development - customer survey 2018 (inc. 2015-2018 summary)
This report gathered evidence to inform NatureScot's judgements about service improvement and support NatureScot's commitment to continuous improvement. It also provides the key messages on customer satisfaction across the 4 years.
Our customers agree that NatureScot makes a positive contribution to planning and development processes. Some areas for improvement were identified.
Publication 2018 - NatureScot Research Report 1077 - Planning for development - customer survey 2018
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