NatureScot Research Report 1077 - Planning for development - customer survey 2018 (inc. 2015-2018 summary)
This report gathered evidence to inform NatureScot's judgements about service improvement and support NatureScot's commitment to continuous improvement. It also provides the key messages on customer satisfaction across the 4 years.
Our customers agree that NatureScot makes a positive contribution to planning and development processes. Some areas for improvement were identified.
Pages: 47
Published: 2018
Document downloads
Publication 2018 - NatureScot Research Report 1077 - Planning for development - customer survey 2018
Disclaimer: Scottish Natural Heritage (SNH) has changed its name to NatureScot as of the 24th August 2020.
At the time of publishing, this document may still refer to Scottish Natural Heritage (SNH) and include the original branding. It may also contain broken links to the old domain.
If you have any issues accessing this document please contact us via our feedback form.
