Freedom of Information Request - WAN Services
Date: 05 December 2025
Our ref: SIR182417/A5602011
Information Request – WAN Services
Your Request & Our Response
Table 1 - Contract 1 – Wide Area Network (WAN) Services (Including HSCN)
| Question | FOI Response |
|---|---|
| WAN Provider(s) Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why. | BT (SWAN) |
| Contract Expiry Date Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms. | The SWAN2 agreement is in place with BT from Apr 2024 - Apr 2029. |
| Contract Description Please provide a brief summary of the scope of each WAN contract. | Although NatureScot remains a SWAN member, we are no longer procuring or deploying SWAN managed network services. NatureScot has a call-off contract with BT under the SWAN2 framework agreement which allows us to buy standard broadband connections from BT. Therefore, our actual 'WAN' use is limited. |
| Number of Sites Covered Please indicate the number of sites supported by the WAN. An approximation is acceptable. | 3 |
| Annual Average Spend What is the annual average spend for WAN services? Please break this down by provider if more than one. | £22,000K ongoing rental charges, plus £90,000 setup charges. |
| Procurement Route Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number. | SWAN Framework Agreement call-off contract. |
Table 2 - Internal Contact - Responsible Contact Person(s)
| Question | FOI response |
|---|---|
| Full name | - |
| Job title | IT Infrastructure Operations Manager |
| Direct phone number | 01463 725000 |
| Email address | - |
Review and Appeal
I hope this information meets your requirements, but if you are dissatisfied with how we have responded to your information request, please write to us within 40 working days explaining your concerns. You can contact us at Battleby, Redgorton, Perth, PH1 3EW or email us at [email protected]. We will carry out a review of our response and contact you with our findings within 20 working days.
If you are not satisfied following this, you can make an appeal to the Scottish Information Commissioner within 6 months. The Scottish Information Commissioner can be contacted at:
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS
Telephone: 01334 464610
Yours sincerely
FOI Officer,
NatureScot
