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Freedom of Information requests

Scottish Natural Heritage has a legal duty to provide access to any of our information to anyone who requests it.

The Freedom of Information (Scotland) Act 2002 gives you the right of access to information about SNH.

The Environmental Information (Scotland) Regulations 2004 give you the right of access to information held by SNH about Scotland’s nature and environment.

Find out more on the Scottish Information Commissioner website.

How to make a Freedom of Information request

You should write to us describing the information you want. The more detail you can give, the quicker it will be for us to send the information to you. Your request must include your name and contact details.

It will help us if you can give details of the:

  • time period the information is from
  • location to which the information relates
  • specific project or issue concerned

Write to us by post or email:

Information Officer
Scottish Natural Heritage
Battleby
Redgorton
Perth
PH1 3EW

Email: foi@nature.scot

We are obliged to respond to requests within 20 working days.

Information not accessible

There are a few cases where we will not release information.

The Freedom of Information (Scotland) 2002 Act and Environmental Information (Scotland) Regulations 2004 give a limited number of reasons why a public authority might not release information on request.

These reasons are set out in:

We are committed to openness but should we feel an exception or exemption applies to any of the information you have requested, we will write to you explaining why.

Charges for information

We don’t charge for information we provide under Freedom of Information requests, but we will refuse to answer requests for large amounts of information that will use a lot of staff time.

If this is the case, we will write to you to suggest alternative information that we can supply.

Complaints and feedback

If you’re unhappy with how we have responded to your information request, please write to us within 40 working days explaining your concerns. Our Director of Policy and Advice (or a nominated delegate) will carry out a review of our response and contact you with their findings within 20 working days.

If you’re still not satisfied, you can write to the Scottish Information Commissioner within 6 months of receiving our response.

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife
KY16 9DS

Telephone: 01334 464 610
Online appeal service: www.itspublicknowledge.info/Appeal

Strathbraan Licence

Information released in response requests for information about the Strathbraan Licence

Find out more

Complaints and customer care